faq’s
How do I book and pay?
If you feel like we are are a good fit for each other get in contact so we can lock in a date I will then send out a confirmation email with my bank details so payment can be made through online banking. Your session is not locked in until the session fee is paid.
How many photos will we get?
During your session I can take up to 400 photos, so using my expert eye for detail I hand pick the best of the best images to edit for you to make up your online gallery. All galleries have a minimum of 50 images, with most of my galleries averaging around 70 images.
What if I want ALL of the photos you took, I am happy to edit those myself
I hand edit each image individually, and as such I do not send out unedited or raw files. The work I provide does not need extra filters or editing, each image is an expression of my art so please treat them with love like I do!
What time do you hold your sessions?
My indoor newborn lifestyle sessions are held at 9:30am, indoor family lifestyle sessions are when ever the most natural light fills your home and all other outdoor sessions, including family, maternity, couples and kids are held as close to ‘The Golden Hour’ as possible to make use of the gorgeous afternoon light that QLD is famous for. Golden hour is the hour leading up to sunset.
What do we wear to our session?
I provide a styling guides prior to your session which is full of tips on what to wear and how to coordinate. I also have several maternity dresses available as well as a mini client wardrobe for the little ones between 6 months and 3 years.
How long does it take to get our photos?
Your online gallery of images to select from will be made available to you approximately 2-3 weeks after your session. If you need them sooner just let me know and I will do my best to accomodate your needs
What if it’s raining on the day of our outdoor session, or one of my kids is sick?
QLD is known for its late afternoon showers, particularly in summer! If the weather is looking dismal, I normally make a call a few hours before the session to go ahead or not. If not, I then reschedule to the next available afternoon that suits all involved. If you need to reschedule due to sickness (we all know how kids can sometimes be little germ monsters!) then if you let me know asap I will do my best to fit you in on my next available date.
What if I decide to cancel my session after I have paid the session fee?
Due to the fact that I book out months in advance, once you have locked in a date it means it is off the calendar for other potential clients to book in for, this means your session fee is non refundable to cover for loss of wages I would have otherwise have made.